Installation Help (for v3.*)

The plugin is installed but does not load with outlook

Outlook sometimes disables addins if it detects a problem with them. This normally happens if the plugin causes outlook to load slowly.

To enable the addin again you will need to do the following.

- Click file
- Click options
- Click addins
- Click "Go" at the bottom of the addins page
- Tick the box next to the "Opacus Outlook plugin v3"
- Press "Ok"

The plugin should now be enabled again.

Version 3.* release notes

Build: v3.0.5751 (30/09/2015)

- Fixes issues where you could not choose to show related accounts in the contextual sidebar

Build: v3.0.5743 (22/09/2015)

- Fixes issue with clicking records in the contextual sidebar

Build: v3.0.5737 (16/09/2015)

- Fixes issues with fields missing from contact sync
- Fixes issues with fields missing from appointment sync
- Fixes issue with sidebar defaulting to show all related records (improves performance)

SugarCRM Outlook Plugin: Download (check compatibility)

Version 3.*

Download v 3.0 (For Outlook 2016, 2019 & 2021) - Release notes
Download V3.* User Guide

Prerequisites

VSTO 2010 Tools for office runtime

Thank You

An email containing your license key has been sent, please check your inbox.

Thank you for registering for the one of the Opacus SugarCRM modules and extensions.

Plugin features in detail

The Opacus Outlook plug-in will allow you to automatically archive inbound and outbound emails based on the to/from addresses on the mail item.

Frequently Asked Questions

How do i renew my expired licenses?
To renew any expired licences you must purchase another activation key for the quantity of licences required, this must be done via the online shop in the same way as the original purchase.

Why is my licence key invalid?
If you registered online you must enter your connection details into the plugin settings exactly as you did during the registration/purchasing process.


Version Comparison

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If you do not receive your licenses please contact sales@opacus.co.uk.

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